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Glean

Best AI-powered enterprise workplace search across Slack, GDrive, Jira, and 100+ apps

Glean is the leading enterprise AI work assistant — a search-and-answer engine that indexes your company's entire content footprint (Slack, Google Drive, Confluence, Notion, Jira, GitHub, Salesforce, Zendesk, and 100+ other apps) and lets every employee query it like a single brain. Where ChatGPT or Copilot work on the public internet or one Microsoft tenant, Glean grounds answers in your specific company knowledge with permission-aware retrieval — every employee sees only documents they're already authorized to access in the source system, no data leakage. Glean Assistant goes beyond search: it summarizes long docs, drafts responses citing internal sources, generates project briefs from scattered Slack threads, and acts as an onboarding tutor for new hires asking "who owns X?" type questions. The Glean Protect layer adds DLP policies and real-time sensitive-data classification, and Glean Agents lets engineering teams build custom AI workflows with company data as context. Pricing is sales-led (per-employee licenses scale by company size), but the platform commands a premium price because it solves the single most painful enterprise AI problem: getting reliable, sourced answers from internal knowledge that lives across dozens of apps.

AI Models

GPT-4 familyClaude familyGlean proprietary retrieval models

Key Features

  • Indexes 100+ enterprise apps with permission-aware retrieval
  • Glean Assistant: chat with your company's entire knowledge
  • Glean Protect: real-time DLP + sensitive-data classification
  • Glean Agents: build custom AI workflows on company data
  • Cross-app search results sorted by personal relevance
  • Cited answers (every claim links back to source doc)
  • SSO + SCIM + role-based access enforcement
  • Native + browser extension + Slack / Teams app

Integrations

SlackMicrosoft TeamsGoogle DriveNotionConfluenceJiraGitHubSalesforceZendeskBoxDropboxServiceNowWorkday

Pricing

EnterpriseCustom (per-employee licensing)

Glean Assistant, search, integrations, SSO, SCIM, audit logs

Glean Protect (add-on)Custom

Real-time DLP, sensitive-data classification, granular policy

Glean Agents (add-on)Custom

Build custom AI agents on indexed data, action execution

Pros & Cons

Pros

  • Permission-aware retrieval — no data-leakage risk across employees
  • 100+ integrations cover most enterprise stacks out of the box
  • Cited answers ground AI in your actual company knowledge (not hallucinated)

Cons

  • Premium pricing — typical mid-market commitments start ~$30-50/employee/year
  • Sales-led with no transparent pricing or self-serve trial

Who should buy this

Glean

Best for
  • Mid-market or enterprise CIO / CTO consolidating internal AI search
  • Knowledge worker drowning in Slack threads + scattered docs across 20+ apps
  • IT / security org wanting AI search WITH permission enforcement (not retroactive cleanup)
Not ideal for
  • SMBs and startups (cost prohibitive — ChatGPT Team or Notion AI fit better)
  • Teams not on a sprawling app stack (Glean shines with 10+ data sources)
Realistic monthly cost

Enterprise per-employee licensing — typically $30-50/employee/year (mid-market) to $100+/employee/year (large enterprise). Glean Protect + Agents are additional.

Verified 2026-05-03

Capabilities at a glance

CapabilityGlean
100+ enterprise app integrations
Permission-aware retrieval
Inherits source ACLs
Cited / sourced AI answers
Glean Protect (DLP + sensitive-data)
Add-on
Glean Agents (custom workflows)
Add-on
Slack / Teams native apps
Public API
On-prem / self-hosted
VPC deployment for select customers
Supported Partial Not supported No data

Security & compliance

Standard / controlGlean
SOC 2
Type II
ISO 27001
HIPAA
GDPR
SSO / SAML
RBAC
Audit logs
Trains on customer data
No
Glean verified at trust.glean.com

What users say

Glean

Reddit sentiment: Positive
Notable customers

Plaid, Pinterest, Redis, Zapier, Databricks, Webflow, Grammarly, Duolingo, WealthSimple, Citi, Intuit, Samsung, Booking.com, Instacart, Zillow, Rivian, Samsara

Visit Glean

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